Frequently Asked Question
Here are some common questions about our company.
All our TDL add-ons comes with truly Lifetime validity.
It’s very simple!
Simply add the required module to the cart > proceed for checkout > enter your complete billing information > place order > pay online!
On successful completion of payment, you will Received TCP file in your email.
You can reach our customer support team by emailing geent.helpdesk@gmail.com or calling +91 63530 94668. Our dedicated team will assist you with any inquiries or issues.
We’re committed to providing prompt and effective solutions to ensure your satisfaction.
Yes, we have placed demo videos under each modules to see how exactly it works before you purchase.
We do not provide one on one demo for ready to use TDL add-ons.
You will receive TCP file on you email within 4-6 hrs.
By default our TCP file is compile on the basis of your provided tally serial number.
You can you Licensed TCP file for multiple companies running on the same Tally serial number. you don't need to buy other file.
If you have separate Tally licenses, you will have to purchase it separately.
No, these Tally add-ons are built securely on Tally definition language only, so it won’t impact your Tally data.
However we always recommend users to take Tally backup before using any customization.
As per our license policy, once license TCP file is emailed then it is non transferable under any circumstances. You will have to purchase module separately for another Tally License number.
If you have multiple Tally licenses, you will have to purchase it separately
Yes, our add-ons works on both Tally Single User and Multi User depending upon your Tally Serial number and the price will remain same for both.
You advised to take demo before purchasing of license TCP file from us if you are using add-ons from other TDL provider.
It works on all Tally but in case if our TDL add-on is conflict with your existing TDL’s then you may ask your existing TDL provider to correct it.
Currently we are not GST registered so you will only get bill for your purchase via email only.